Q: Are you a factory or a trading company?
A: We are a premium footwear manufacturer.
Q:Can you produce items based on our designs or affix our logo to the products?
A: Yes, we can manufacture your own designs or place your logo on the products. Please send us your designs or enquiry.
Q: How can I place an order?
A: You may contact any of our sales representatives to place an order. Please provide as much detail as possible regarding your requirements. This enables us to send you a quotation promptly.
Q: Do your prices include shipping costs?
A: The website displays only the cost price of the shoes. However, we have agreements with courier and logistics companies to secure more favourable shipping rates. We can quote shipping costs based on order volume.
Q: Regarding samples?
A: Samples may require 5–15 days for production. Production days and courier fees will be charged separately but refunded upon placing an order.
Q: Regarding delivery times?
A: Goods require 25–45 days for production, depending on quantity, and will be manufactured upon receipt of payment.
Q:Regarding payment?
A: We actually prefer three payment methods: T/T, L/C, Western Union, and D/P. However, we typically opt for T/T, which involves a 30% deposit with the balance payable before shipment.